Dennis Gucciardo, Hogan Lovells, MedTech Intelligence, Integrated Complaint Management

When Complaint Investigations Meet Servicing and Repairing Devices

By MedTech Intelligence Staff
No Comments
Dennis Gucciardo, Hogan Lovells, MedTech Intelligence, Integrated Complaint Management

Many companies are unsure of how to complete a complaint investigation when the service and repair process is involved.

Manufacturers of medical devices must often service and repair products once they are out in the field. If these device are involved in a future complaint investigation, matters become complicated. Dennis Gucciardo, associate at Hogan Lovells, explained the concerns involved and the struggles that companies face in completing investigations in these situations during the MedTech Intelligence 2015 Integrated Complaint Management conference.

 

Leave a Reply

Your email address will not be published. Required fields are marked *